Bevera-2026

Bevera

A concept redesign of Bevera, creating a simpler and more connected experience for customers, sales representatives, and internal teams managing beverage operations.

Goal

Redesign operational workflows so teams can spend less time coordinating and more time getting work done.

Outcome

Designed 6 core workflows across ordering, inventory, payments, customer management, and role based dashboards. The concept explored a simpler way for teams to manage daily operations without jumping between different tools.

Context

Bevera is a B2B beverage ordering and operations platform designed to help the manage orders, inventory, payments, and customer requests from one place. As the business grew, teams were relying on spreadsheets, calls, and messages to keep daily operations running. What worked at a smaller scale became harder to manage as order volumes increased. Information was spread across different tools, coordination took more effort, and teams spent more time following up on updates than focusing on their actual work. This created an opportunity to bring key activities into a single, connected platform that made daily work easier to manage..

Problem

As Bevera grew, tracking orders, inventory, and customer updates across multiple channels became increasingly difficult.

Considerations

Concept redesign project, with research insights gathered from customers, sales representatives, and internal teams.

Success

A connected platform where teams can easily access information and manage their work from one place.

User Research

To understand how Bevera's teams managed their daily work, I combined stakeholder conversations, user interviews, and a heuristic evaluation to understand where operations were slowing down and what a better experience could look like:

Stakeholder Conversations-

I started by speaking with the people involved in daily operations. While everyone had different responsibilities, they all shared the same challenge important information was spread across spreadsheets, calls, and messages.

User Interviews-

I spoke with customers, sales representatives, and operations team members to learn how they handled orders, inventory, payments, and customer requests in their daily work. Although their responsibilities varied, many described similar challenges around finding information, keeping track of updates, and coordinating with other teams.
Participants-

• 4 Customers

• 3 Sales Representatives

• 3 Operations Team Members

Total: 10 participants
Participants came from beverage sales and operations roles. The interviews highlighted challenges around visibility, coordination, and disconnected workflows.

Heuristic Evaluation-

I evaluated the existing process to understand where users were getting stuck. Information was scattered across different tools, important updates were hard to find, and many tasks required unnecessary follow ups.

Problem & Opportunity

Bevera supports the core needs of beverage businesses but as operations grow, information becomes scattered across different tools, creating gaps in visibility, coordination, and efficiency.

Target Users

This platform was designed for the teams involved in day to day beverage operations.

User persona

User Needs

Product Goals & Strategy

What We Prioritized

Prioritising Core Workflows

We found 14 challenges across different areas of Bevera. To keep the project focused, we prioritised the 6 workflows that teams interacted with most often, had the greatest impact on daily operations, and depended on to get their work done.

Ideations

Ideas Explored

Idea- 1

Value: Complete and consistent experience across customers, sales representatives, and internal teams.

Risk: May solve individual problems without improving the overall experience.

Idea- 2

Value: Focuses on the most common tasks such as ordering, inventory tracking, and payment management.

Risk: May solve individual problems without improving the overall experience.

Idea- 3

Value: Brings orders, inventory, payments, and customer information into one connected workflow.
Risk: Requires balancing the needs of multiple user groups while keeping the experience simple.

Selection Criteria

Final Plan

Design System & Visual Language

Bevera already had a working product, so I didn't want to change things just for the sake of redesigning them. Instead, I focused on cleaning up the experience, making screens feel more consistent, and bringing more structure to the platform.
I refined existing components, simplified layouts, and established clearer design patterns so the product felt easier to use and maintain as it continued to grow, while still feeling familiar to existing users.

Typography

Key Screens

Customer Portal Homepage-

Discover, order, and manage everything in one place

A simple starting point where customers can explore products, track orders, and stay connected with their brewery operations.

Product Catalog Management

Product Ordering Experience

Browse products, choose the right pack size, and place orders with ease and every customers need to order quickly in one simple view.

Product Catalog Management (costumer Portal)

Browse products and place orders quickly.

Product Catalog Management (Seller Portal)

Add, update, and manage product listings.

Shopping Cart / Checkout

Review items before placing an order.

Shows products, quantities, pricing, and order summary.

2. Payment Details

Complete payment and submit proof securely.


Shows bank details, payment upload, and confirmation process.

3. Order Tracking

Follow your order from placement to delivery.

Shows shipment progress and order status timeline.

Order Management

Manage orders from approval to delivery with complete visibility. Update statuses, track progress, and handle invoicing from a single screen.

2. Order Details

View all orders, payment status, and delivery progress in one place. Stay informed and take action whenever needed.

Shipment Management

Track deliveries, monitor shipment status, and manage dispatch operations in real time. Keep orders moving smoothly from warehouse to customer.

Sales Dashboard

Monitor sales performance, revenue, and customer growth in one place. Gain quick insights through visual reports and trend analysis:

Sales Rep Dashboard

Monitor sales performance, client activity, and product distribution in one place. Compare trends over time to identify opportunities and improve sales outcomes.

Finance Dashboard

Track revenue, outstanding payments, and collection trends in one place. Quickly identify overdue accounts and monitor overall financial performance.

Inventory Management

Monitor stock levels across different pack sizes and keep inventory up to date. Easily track product availability and manage stock in one place.

Outcomes and Ownership

Outcomes

This concept project transformed research insights into a high fidelity vision for Bevera, exploring how a more connected experience could support the daily needs of brewery teams.

Ownership

Started as part of the design effort and carried the project through to completion, covering research, workflow design, dashboards, and high fidelity prototyping.